Refund Policy

Refund eligibility is determined by the cancellation policy applicable to each tour, as detailed on the tour page.

Refunds will be issued through the original payment channel used during booking.

Refund processing times may vary but typically take a reasonable timeframe to complete, depending on the payment method.

Partial refunds may be applicable based on the cancellation terms specified for each tour.

Certain items and fees may be non-refundable, as indicated in the cancellation policy for each tour.

In the case of operator-initiated cancellations, customers will be offered a full refund or alternative options, as applicable.

Any currency conversion for refunds will be managed by the customer's card issuer or payment gateway.

In the event of disputes or chargebacks, customers should contact us directly to resolve any issues.

For inquiries regarding refunds, please reach out to us at info@feliztoursegypt.com.