Refund Policy

Refund eligibility is determined by the cancellation terms outlined in our Cancellation Policy and on each tour page.

Refunds will be issued through the original payment channel used for the booking.

Refund processing times may vary but generally fall within a standard range depending on the payment method.

Partial refunds may be issued based on the cancellation terms applicable to your booking.

Certain items or fees may be non-refundable, as specified in the cancellation terms.

If an operator-initiated cancellation occurs, we will provide options for refunds or rescheduling as appropriate.

Any currency conversion related to refunds will be handled by your card issuer or payment gateway.

In the event of disputes or chargebacks, please contact us directly at info@feliztoursegypt.com for resolution.

For any questions regarding refunds, please reach out to us at info@feliztoursegypt.com.