1. Overview
Each tour has its own cancellation rules, including deadlines and refund tiers, which are displayed on the respective tour page at the time of booking.
Each tour has its own cancellation rules, including deadlines and refund tiers, which are displayed on the respective tour page at the time of booking.
Cancellations can be made through the My Bookings area or by contacting us at info@feliztoursegypt.com.
Refund eligibility may vary based on the cancellation deadline and tier specified for each tour. Please refer to the tour page for details.
Failure to show up for a booked tour may result in a loss of the total amount paid, as specified on the tour page.
Cancellation policies for group bookings may differ. Please check the specific terms for group tours.
In the event of force majeure or if the operator cancels a tour, customers will be informed and offered alternatives or refunds as applicable.
Requests for modifications to bookings should be made through the My Bookings area or by contacting us, subject to availability and tour policies.
Refunds will be processed in the currency used for the original payment. Any currency conversion will be handled by the customer's card issuer or payment gateway.
This cancellation policy applies to Feliz Tours Egypt and all its associated services. For questions, contact us at info@feliztoursegypt.com